Vehicle Asset Management
Web Application
Dashboard 
Adobe XD
Transport
Business/client
MAX Drive
Project Type
Vehicle Management Web App
Project Role
Lead Product Designer
Overview
The Vehicle Asset Management system is a digital solution that aids companies in effectively managing their fleet of vehicles including tasks such as vehicle tracking, maintenance scheduling, fuel management, and driver assignments. However, the current system has usability challenges that impede efficient fleet management. In this comprehensive UX case study, I will delve into the process of enhancing a Vehicle Asset Management system over a 2 month duration. The objective is to create a more user-centered and efficient experience for fleet managers, maintenance personnel, and logistics coordinators who rely on this platform to manage their vehicle fleet.
Problem
The current Vehicle Asset Management system suffers from a non-intuitive interface plagued by complex navigation, information overload, and a lack of workflow streamlining between interrelated fleet management tasks. For fleet managers, this results in significant challenges in accessing and analyzing vital fleet data to optimize vehicle usage and minimize costs. The inability to view key vehicle metrics in a simple consolidated dashboard hampers data-driven decisions. Maintenance personnel face hurdles efficiently scheduling and tracking repairs due to fragmented vehicle history data and confusing maintenance workflows. Limited visibility into real-time vehicle faults also contribute to delays. Logistics coordinators struggle to monitor fuel consumption across the fleet without easy access to usage reports and lack sufficient route planning capabilities to improve efficiency. These myriad usability issues stemming from poor information architecture negatively impact the experience of diverse users and introduces inefficiencies and delays across critical fleet management processes. Tackling these pervasive challenges will require a human-centered redesign focused on role-based workflows, simplicity, and seamless access to vehicle insights.
Task
As the UX Designer, my task involves gaining an in-depth understanding of user needs, pain points, and behaviors and translating these insights into effective design solutions that prioritize user experience and operational efficiency. My responsibilities Include: Conducting comprehensive user research through interviews, surveys, and data analytics to uncover pain points and expectations. Designing wireframes and prototypes that address specific user needs and improve overall usability. Developing an intuitive information architecture and user flow to guide users through the system features. Collaborating with the development team to ensure accurate design implementation.
Problem
Goal
Task
The current Vehicle Asset Management system suffers from a non-intuitive interface plagued by complex navigation, information overload, and a lack of workflow streamlining between interrelated fleet management tasks. For fleet managers, this results in significant challenges in accessing and analyzing vital fleet data to optimize vehicle usage and minimize costs. The inability to view key vehicle metrics in a simple consolidated dashboard hampers data-driven decisions. Maintenance personnel face hurdles efficiently scheduling and tracking repairs due to fragmented vehicle history data and confusing maintenance workflows. Limited visibility into real-time vehicle faults also contribute to delays. Logistics coordinators struggle to monitor fuel consumption across the fleet without easy access to usage reports and lack sufficient route planning capabilities to improve efficiency. These myriad usability issues stemming from poor information architecture negatively impact the experience of diverse users and introduces inefficiencies and delays across critical fleet management processes. Tackling these pervasive challenges will require a human-centered redesign focused on role-based workflows, simplicity, and seamless access to vehicle insights.
The primary goal of this undertaking is to revamp the Vehicle Asset Management system to deliver a vastly improved user experience that empowers easy and efficient fleet management. Specifically, the focus will be on simplifying vehicle tracking by consolidating disparate vehicle data into intuitive dashboards tailored to fleet manager needs for at-a-glance insights. Advanced filtering and customization options will further enhance usability. Introducing more intuitive maintenance workflows and schedules that surface vehicle fault alerts early, allow coordinated scheduling based on urgency and resource availability, and provide a timeline view of repairs. Streamlining fuel management through role-based fuel usage analytics and reporting, smart reminders for refueling, and automated tools to detect excessive consumption and minimize waste. Embedding role-based navigation and workflows to tailor system capabilities and data access based on user needs. By enhancing findability, simplifying interactions, surfacing key vehicle insights, and streamlining coordination between interrelated tasks, the redesigned system aims to substantially improve efficiency, minimize delays, and reduce the administrative burden for each user group.
As the UX Designer, my task involves gaining an in-depth understanding of user needs, pain points, and behaviors and translating these insights into effective design solutions that prioritize user experience and operational efficiency. My responsibilities Include: Conducting comprehensive user research through interviews, surveys, and data analytics to uncover pain points and expectations. Designing wireframes and prototypes that address specific user needs and improve overall usability. Developing an intuitive information architecture and user flow to guide users through the system features. Collaborating with the development team to ensure accurate design implementation.

The product:

The Vehicle Asset Management system is an end-to-end fleet management software that enables organizations to optimize the operations, maintenance, and tracking of their entire fleet of vehicles across departments. The robust platform covers a wide range of critical functions including real-time GPS vehicle tracking, route optimization, driver behavior monitoring, maintenance scheduling, fuel usage management, vehicle cost accounting, and compliance reporting. However, in its current state, the platform suffers from usability issues due to poor information architecture, complex navigation, and disjointed workflows between related functions. These challenges significantly impede the adoption and usage of the platform, resulting in inefficient fleet management, increased costs, and a lack of visibility into vehicle operations. A redesigned, user-centric interface and streamlined workflows are critically needed to improve usability and unlock the full potential of the sophisticated management capabilities offered by the platform.

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Dashboard
Understanding the user
Painpoint
  • Cluttered and unintuitive interface
  • Difficulty swiftly locating specific vehicle data
  • Challenges with maintenance scheduling complexity
  • Lack of clarity in fuel usage tracking and management

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Problem Statement: The non-intuitive interface results in users grappling with inefficient vehicle fleet management.

Personas

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The users include fleet managers, maintenance personnel, and logistics coordinators responsible for efficient operation, upkeep, and utilization of the vehicle fleet.

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UX Structure:

The redesign focuses on simplifying vehicle tracking interface through visual data representation, introducing streamlined maintenance scheduling process with visual cues and enhancing fuel management by providing accessible, understandable usage data

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Vehicle Profile UI

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Ideate:

I sketched 10+ wireframe concepts for core pages and workflows, synthesized feedback from user testing on wireframes, designed high-fidelity interactive prototype, conducted usability study on prototype and further refined designs based on qualitative and quantitative feedback

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Vehicle List UI

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Build and Launch:

I worked closely with dev team to ensure designs translated accurately into working product, oversaw user testing on beta version to identify any issues and continued making improvements post-launch based on real world usage data and feedback

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Results:

The redesigned Vehicle Asset Management system led to:

  • 28% increase in operational efficiency
  • 41% reduction in maintenance delays
  • 83% user satisfaction score

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Registration Module dashboard

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Key Learnings:
  • The power of in-depth user research
  • Designing for simplicity and efficiency
  • The value of continuous testing and improvement

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Through this project, I gained deeper appreciation for user-centered design, iterative feedback, and integrating user insights into the design process.

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Other projects
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Designed and developed with ❤️ by Josh Abolade ©2025